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    To enable this scale of delivery, Winc is reliant on having high-quality tracking devices and real-time online access. Customers are provided with ‘track and trace’ functionality, which is powered by handheld scanners carried by the drivers.

    These scanners track a delivery at key points, but connectivity and stability issues on the ageing scanner systems meant that the devices sometimes didn’t work as expected, requiring drivers to manually handle their delivery notes. This process periodically prevented the track and trace capability from being available to customers…

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    …CLICK HERE to download a PDF of the brochure: The DDC OEM Medical Brochure